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Hybrid workshop on Gig Economy
Workshop Findings and Discussion: Employment issues of the Gig Economy in Vietnam: case study of ride-hailing/delivery service and domestic service workers

HSF Vietnam, in collaboration with the long-standing partner ILSSA, held a hybrid workshop to share the preliminary findings of the study on employment issues of the Gig economy in Vietnam. Besides reviews for conceptualization and legal frameworks of the Gig economy, the study also focuses on cases of ride-hailing/delivery service and domestic workers to understand their demands for social security.

ILSSA research team presented the background and key findings of the study on Gig economy

HSF

Since 2021, HSF has worked together with various partners on digital platform regulations. Terminology and concepts such as gig economy, sharing economy, platform economy, etc, all are rather new and need sound regulative frameworks to ensure social inclusion, sustainability and legal security for all involved stakeholders. However, lack of scientific materials could hinder the timely development of suitable regulative frameworks. Against this background, HSF has been supporting ILSSA to conduct a study that aims to better understand regulatory challenges and potential policy solutions in the context of Gig economy. In order to share the study findings to relevant policymakers, a hybrid workshop was held in Hanoi.

The study's key findings centre on the need to legally recognize the labour relationship between Gig workers and platform providers. Furthermore, the study encourages GSO and other relevant authorities to incorporate Gig jobs into the national database in order to gain a better understanding of this working group.

Characteristics of Gig workers

HSF

Furthermore, to protect worker benefits and rights, the role of labour unions and associations within platform providers must be improved and promoted. During the workshop, representatives from departments of relevant ministries and governmental entities like MOLISA, MOJ, CIEM and Vietnam General Confederation of labour provided positive feedbacks on the study’s extensive results. Lastly, in order to complete the study's policy suggestions, constructive legal remarks were also provided with an emphasis on labour relations and social protection in the Gig economy.

The Gig Economy study and accompanying efforts with ILSSA are part of HSF's ongoing commitment to strengthening social protection and social inclusion in Vietnam. On this important topic, we look forward to continuing our fruitful relationships with ILSSA and other stakeholders.